At DioliChat.rw, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://diolichat.rw, in accordance with the General Data Protection Regulation (GDPR) and the European Economic Area (EEA) privacy requirements.
1. Information We Collect
We may collect and process the following data:
1.1. Personal Data:
- Name
- Email address
- Username or display name
- IP address
- Contact preferences
1.2. Usage Data:
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Referring URLs
1.3. Cookies and Tracking:
We use cookies to enhance your browsing experience and analyze site traffic. You can choose to accept or refuse cookies via your browser settings.
2. How We Use Your Information
We use your personal data to:
- Provide, operate, and maintain our website
- Improve user experience
- Personalize content and communication
- Send email updates or newsletters (if you’ve opted in)
- Respond to user inquiries
- Comply with legal obligations
3. Legal Bases for Processing Data (GDPR)
We process your personal data based on one or more of the following legal grounds:
- Consent – When you give us permission to use your data
- Contract – When data processing is necessary to fulfill our service
- Legal Obligation – When we are required by law
- Legitimate Interest – For improving user experience or website functionality
4. How We Store and Protect Your Data
- We implement industry-standard security measures to protect your data
- Data is stored securely and only accessible to authorized personnel
- We regularly update security protocols and conduct audits
5. Sharing Your Information
We do not sell or rent your personal data. We may share your data only with:
- Service providers (hosting, analytics, communication tools)
- Legal authorities when required
- Affiliates and partners with your explicit consent
6. Data Transfers Outside the EEA
If we transfer your personal data outside the European Economic Area, we ensure it is protected by appropriate safeguards, such as:
- Standard Contractual Clauses approved by the European Commission
- Data transfer agreements with equivalent privacy protections
7. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your data (“Right to be Forgotten”)
- Object to or restrict data processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: privacy@diolichat.rw
8. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
9. Children’s Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect data from minors without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.
11. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
DioliChat.rw
Email: privacy@diolichat.rw
Website: https://diolichat.rw